Opportunities

Responsibilities include:

• Greet and provide service for all studio visitors and customers
• Be familiar with all pricing, programs, events, etc.
• Instruct customers on the use of all studio materials and techniques
• Multi-tasking while working the studio floor and assisting guests, including answering phone calls in a friendly and efficient manner and taking reservations
• Operate studio cash register system (POS system) accurately and completely
• Book parties, field trips, group visits
• Identify and keep track of customers’ pottery choices
• Restocking shelves and maintain design center materials as needed
• Put away inventory and supply orders as they arrive
• Process orders, including matching and contacting customers regarding finished orders
• Lead and instruct parties, fieldtrips, and workshops for kids and adults in a confident and efficient manner
• Maintain a clean and organized workspace, including cleaning the studio, tables, and supplies
• Maintain a clean and professional appearance
• Paint birthday plates & samples as needed
• Work in the backroom processing orders (glazing and loading the kiln). Training provided, no experience necessary. 

Physical Demands

• Lifting of boxes and/or supplies between 5-50 pounds
• Working 6+ hours on your feet
• Stretching, twisting and bending to load/unload kilns or clean
• Crouching, stooping or kneeling to stock or retrieve pottery or clean
• Climbing to retrieve pottery or clean
• Fine motor skills

Reports to: Crew Lead and/or Assistant Manager

Work Schedule: Part Time. Variable, must commit to at least one weekend shift.

Shift: Two to four shifts per week.

• The average shift is 6 to 7 hours for ages 18+

You will be the face of Tru 2 Hue by traveling to offsite locations. You must have reliable transportation.

Responsibilities include:

• Greet and provide service to site contact and their attendees
• Be familiar with all pricing, programs, events, etc.
• Lead and instruct parties, fieldtrips, and workshops for kids and adults in a confident and efficient manner
• Provide instruction on the use of paints and other applicable materials
• Engage and interact with guests
• Keep time and move process along
• Identify and keep track of customers’ pottery choices
• Collect and verify items needed for the mobile experience
• Deliver items to studio and process orders, including ensuring all items are accounted for and labeled correctly
• Make sure birthday plates are created and signed by guests (if applicable)
• Assist with serving food, cake or other related activities as needed
• Set up and clean up for all parties, fieldtrips, and workshop
• Identify, mark & keep track of all pottery choices
• Maintain a clean and professional appearance

Physical Demands

• Lifting of boxes and/or supplies between 5-50 pounds
• Working 2+ hours on your feet
• Stretching, twisting and bending to load/unload kilns or clean
• Crouching, stooping or kneeling to stock or retrieve pottery or clean
• Climbing to retrieve pottery or clean
• Fine motor skills

Reports to: Crew Lead and/or Assistant Manager

Work Schedule: Part Time. Variable, must commit to at least one weekend.

Location: Varies.

 Responsibilities include all of the above, as well as:

• Run the studio independently, including opening/closing the studio
• Assess and prioritize daily/weekly studio tasks
• Manage patron relationships requiring special attention or information
• Problem solving and positively resolving customer or studio issues
• Assist with employee training
• Assist with planning and executing special events and/or workshops as needed
• Update social media (weekly)
• Work in the backroom (maintaining the kiln and special orders). Training provided, no experience necessary. 

Physical Demands

• Lifting of boxes and/or supplies between 5-50 pounds
• Working 6+ hours on your feet
• Stretching, twisting and bending to load/unload kilns or clean
• Crouching, stooping or kneeling to stock or retrieve pottery or clean
• Climbing to retrieve pottery or clean
• Fine motor skills

Reports to: Assistant Manager

Work Schedule: Part Time. Variable, must commit to at least one weekend shift.

Shift: Minimum of three shifts per week.

 Responsibilities include all of the above, as well as:

• Manage all customer correspondence including pottery pick up, party requests and information inquiries 
• Manage studio calendar including parties, field trips, to go visits 
• Prioritize and instruct team members on completion of to do list
• Plan and execute special events (1 per month)
• Maintain order and cleanliness in studio
• Maintain adequate levels of studio supplies 
• Ensure adequate pottery supply for parties and group visits
• Plan and put up studio window, displays and calendar
• Create staff schedule 
• Manage the employee time clock and payroll processing
• Conduct performance reviews
• Coordinate last minute schedule changes
• Work with special orders, custom painting, painting for auction and fun'raisers
• Update studio website and online calendar monthly
• Update social media with special events, promotions, and photos as necessary
• Manage email list
• Train new employees

Physical Demands

• Lifting of boxes and/or supplies between 5-50 pounds
• Working 6+ hours on your feet
• Stretching, twisting and bending to load/unload kilns or clean
• Crouching, stooping or kneeling to stock or retrieve pottery or clean
• Climbing to retrieve pottery or clean
• Fine motor skills

Reports to: Manager

Work Schedule: Part Time. Variable, must commit to at least one weekend shift.

Shift: Minimum of three shifts per week.